How transparent data usage can promote customer trust
Chief Information Officer, John Davison, talks to Information Age about how having a responsible attitude towards data and technology is key to maintaining customer trust.
Thought Leadership
Thought Leadership posts
Showing 12 of 22 results
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Driven to Distraction: The impact of mental state on driving
There can be many distractions when driving a car but HR Director, Jo McGowan, talks to Insurance Post about what happens when these are inside your own head.
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Wellbeing behind the wheel – the impact of anxiety on driver safety
With many of us leading busier and more stressful lives than ever before, we look into the impact mental health has on driving safety.
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Creating a culture of continuous learning
Our HR Director Jo McGowan talks to Training Zone about how, in the face of constant change, continuous learning is the key to businesses success.
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Animal Crossing: what the new hedgehog sign tells us about road safety
Following Chris Grayling's new road sign announcement, our Chief Commercial Officer, Andy James, talks to Transport Network about what this tells us about road safety.
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In insurance we trust: Improving the industry’s reputation
Our Chief Commercial Officer, Andy James, talks to Insurance Post about the importance of trust in the insurance industry.
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How insurers can simplify claims – and increase loyalty
Our Chief Claims Officer, Jonathan Guy, explains the four steps that insurers should take to ensure their claims process is as simple as possible for customers.
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CIO attends roundtable discussion about the legacy of the back office
Our Chief Information Officer, John Davison, joined industry leaders at a recent Insurance Post roundtable to discuss whether insurers feel held back by legacy ‘back office’ systems.
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Predictions for 2019
As we enter a new year, Chief Information Officer, John Davison, talks to CIO UK about the biggest trends set to make an impact in 2019.
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Accelerating towards a fairer future
Our Chief Claims Officer Jonathan Guy talks to Claims Magazine about the Civil Liability Bill and how insurers will need to pass on the savings to consumers in order to remain competitive.
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How data science and AI are transforming the insurance industry
Chief Information Officer, John Davison, shares his views with CIO UK about emerging data science techniques to augment traditional forms of risk assessment.
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Myth-busting the dangers of a ‘big data algocracy’
John Davison, Chief Information Officer, talks to Data IQ about the myths surrounding the dangers of a 'big data algocracy'.
